Complete our Intake Form
All new clients for our practice are asked to complete our Intake Form, providing details which will assist us to allocate you to an appropriate therapist.
Arrange an appointment
Our Intake Manager will contact you within 24 hours of receiving your Intake Form to arrange an appointment for you with one of our therapists. If we are unable to reach you by phone we will reply by email - so please look out for our message.
Return all required forms, and email us your care plan and referral
Once an appointment has been arranged our Receptionist will send you an email with the forms we need - please complete and return these forms as soon as possible, prior to your session.
Please also email us a copy of your care plan and referral as soon as possible, to assist us in setting up your file.
Check out the online platform
All Mind Body Well therapists use the Cliniko platform for Telehealth therapy. Cliniko is a secure online platform designed specifically for allied health professionals.
You will receive an email confirmation when your appointment is booked which will contain the unique link for your Telehealth session (please note, this link will be different each time). The link will also be sent again by email the day prior to your scheduled appointment.
Telephone sessions are also available for those who require them (though we prefer Telehealth). Please let our office know if you need a phone session.
Get ready for your session
It’s important to prepare for your Telehealth session just as you would if you were coming in to our office:
Find a comfortable, quiet space, free from distraction and interruption
Have your device on a steady surface, so you can sit and relax, enabling you to focus on the session
Turn off any other devices and close apps or programs that may disturb your session
Prepare yourself a cup of tea or glass of water
Think about your therapeutic goals and the focus for your session
Click the link provided at the time of your session